Informational and technical support of users is one of the main tasks performed by the Melbet betting site. It is very important for us that every client can get professional help in a timely manner. The Melbet support service works round the clock and is always available for detailed advice. To take advantage of it, contact us by one of the official contacts.
Whatever your problem or concern, you can always find a solution by sending an email to Melbet’s support team. We’ve provided several email addresses at once, depending on what’s bothering you.
General inquiries: info@melbet.com
Security: security@melbet.com
Public relations and advertising: marketing@melbet.com
Partnership issues (online): support@melbetpartners.com
Payment questions: processing@melbet.com
We always try to handle user requests as quickly as possible, but if your problem is serious, it may require a more detailed and lengthy review. To make our work easier and get a reply as quickly as possible, please use the following guidelines:
- Use only your own email address you gave when you signed up for the account;
- Send mails only to the official Melbet support service addresses. Do not use an email address you picked up on a third-party site;
- Devote one problem to one branch of messages. Do not create several requests for consultation at once;
- In the text of the letter try to describe in as much detail as possible the problem you have faced or formulate your question correctly;
- Do not leave the subject of the letter blank. This field can be used to briefly describe the essence of your problem;
- If possible, attach screenshots to the letter and give the dates and exact time of the problem;
- Be polite and do not be rude to the Melbet support team, even if you are overwhelmed with negative emotions.
Do not reply to emails with advertising or news content. No one will consider the answers to them.
Phone Number
If you don’t want to wait and you need help as soon as possible, call the Melbet support hotline at: +442038077601
If you are calling from a foreign country, the cost of the call will be charged according to the tariffs of your service provider.
The phone number support is good for solving urgent questions and problems that prevent you from playing right now.
Chat on the Site
Another way to quickly communicate with the support team, which is suitable for solving simple problems and getting advice on general issues. Chat is available 24 hours a day on the official Melbet website. Open it, send a message and wait for a reply from our specialist. This should happen within a few minutes.
FAQs
The minimum deposit for sports betting is 100 PHP, for online casino – 560 PHP.
You can download the Melbet mobile app for Android and iOS from Melbet official website.
Yes, you can get a +100% welcome bonus for sports betting or an alternative bonus on your first 5 casino deposits.
To get one of the welcome bonuses and participate in other site promotions, you can activate promo code APK130.